Privacy Policy — Fix My Sticks

Fix My Sticks is committed to protecting your privacy. This policy explains what data we collect, why we collect it, and how we keep it safe. By using our app, you agree to the collection and use of information as described here.

Location Information

We collect location information to enable core marketplace functionality. Location data is used to:

Match customers with nearby service providers
Determine service availability and pickup/delivery options
Display accurate distance and service coverage areas
Improve service routing and scheduling

Location data is collected only when necessary for booking and service fulfillment. We do not sell or share precise location data with third parties for advertising purposes.

Phone Number & SMS Messaging

We collect your phone number during provider account registration for identity verification. We use your phone number to:

Send a one-time SMS verification code (OTP) to confirm your identity during registration
Verify that the phone number belongs to you before activating your provider account

Message frequency: One SMS message is sent per verification request. No recurring or marketing messages are sent.

Message & data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.

Your phone number is not shared with third parties for marketing. It is stored securely and used solely for verification purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Photos and Media

Customers and providers may upload photos related to service requests, including images of golf clubs before or after repair. Photos are used to:

Provide accurate repair estimates
Document service condition
Facilitate communication between customers and providers
Resolve service disputes

Uploaded photos are stored securely and are only accessible to authorized parties involved in the booking. Photos are not sold or used for marketing without consent.

Payment Information

Payment processing is handled securely by Stripe. Fix My Sticks does not store your full credit card number. Payment data collected includes:

Contact information for billing purposes
Payment details processed securely via Stripe

Payment information is used solely to process bookings and payouts and is never shared with third parties beyond payment processing.

Personal Information

We collect basic contact information (name, email) to:

Create and manage your account
Enable communication between customers and providers
Send service updates and notifications

Your personal information is not sold to third parties.

Data Handling & Your Rights

All data is transmitted securely using encryption
Data is not sold to third parties
Users may request deletion of their data at any time by emailing support@fixmysticks.net
We do not use location data for targeted advertising

Fix My Sticks does not sell personal data and does not use location data or phone numbers for targeted advertising or marketing communications.

Contact Us

If you have questions about this privacy policy, contact us at:

SALIXIA LLC
Email: support@fixmysticks.net
Location: Buena Park, California, USA